Frequently Asked Questions

Open our Design Studio from any product page or the main navigation. Upload your artwork, add text, resize, rotate, and layer elements. You'll see a live preview on your chosen product before adding to cart.

We accept PNG, JPG, SVG, and GIF files. For best print quality, we recommend high-resolution PNG files (300 DPI or higher) with a transparent background.

Yes! If you create an account you can save designs and return to edit them any time from My Account → My Designs.

No minimums — you can order just one item. Bulk discounts may be available for larger orders; contact us for a quote.

We use direct-to-garment (DTG) printing for apparel and dye-sublimation for mugs and drinkware. Both methods produce vivid, full-color prints that are built to last.

We match colors as closely as possible, but screens vary in calibration. For best results use sRGB color space and avoid very light colors on dark garments.

Turn garments inside out, wash cold on gentle cycle, and tumble dry low. Avoid bleach and ironing directly on the print.

Most orders are printed and shipped within 3–5 business days. During peak seasons it may take an additional 1–2 days.

We currently ship within the United States. International shipping is coming soon — sign up for our newsletter to be notified.

Once your order ships you'll receive an email with your carrier and tracking number. You can also view it in My Account → My Orders.

Yes! Orders over $75 ship free. All other orders ship at a flat rate of $6.99.

Contact us within 7 days of delivery with a photo of the damage and your order number. We'll reprint and reship at no cost to you.

Because every item is made to order, we don't accept returns for buyer's remorse. However if there's a print defect or the wrong item was sent, we'll make it right immediately.

Email us at hello@swaggpress.com with your order number and issue. We aim to resolve all issues within 24–48 hours.